Features
Everything needed to understand and return a missed call.
Practical tools already available in the product, without unnecessary sales software.
- Your phone rings first
- One enquiry per customer conversation
- Call back using your own phone
Missed-call recovery
Your phone rings first.
Only the calls you cannot answer reach your business greeting and automatic follow-up.
Customer replies
The customer’s words stay together.
Text replies join the same enquiry, and you can reply by text straight back from your Trade Hook number — never your personal phone.
Leak under the kitchen sink, can someone come today?
Customer · Today at 12:54Hi, I can be with you after 2pm today. Is that OK?
You · Today at 12:58Yes please, thank you
Customer · Today at 13:02Example data. Not a real customer.
Voicemail and readable text
Understand the job without replaying every message.
Voicemail is kept with the call and presented as readable customer content.
Simple inbox
Built around returning the call.
Search, filter and mark enquiries as new, contacted, booked or not going ahead.
Leak under the kitchen sink, can someone come today?
Missed call · needs callback
Can you quote for new sockets in a kitchen next week?
Example data. Not a real customer.
See the complete call journey
Understand exactly what happens when you cannot answer.